Repair Claims



The difference between a Loss Assessor and a Loss Adjusters?

The main difference between the two is that the loss assessor works for you, while the loss adjuster works for the insurance company. If you employ a loss assessor he will assess the damage and then pass his report on to the loss adjuster. If you do not use a loss assessor, the adjuster will assess the damage instead, because he works for the insurer he his more likely adjust the claim down in favor of the insurer.

What is a Loss Assessor?

A loss assessor negotiates on your behalf with your insurance companies loss adjuster. He works for you and will maximise your insurance claim. With years of experience of damage claims, he will know what you can claim for and how to claim it. Because the loss assessor works for you, you get the most out of your claim without having to talk to the insurance company.

What is a loss Adjuster?

Loss adjusters are claims specialists who work on behalf of the insurance company. They deal with your claim and decide how much the claim is worth or if claim is valid, they will then right to the insurance company recommending appropriate payment.

Hassle Free Insurance Claim

The business of property restoration, we’ve heard our customers report that the most trying and stressful part of the process when restoring their property was having to deal with their insurance company.

It’s a common theme, we’ve all been there. Having any damage to your property is trying and stressful enough without the added frustration of emails and paperwork, the endless back and forth trying to secure the best from your claim.

Although, it doesn’t have to be that way.

As an essential part of our end-to-end service, we’ll appoint one of our Loss Assessors to your case, who will liase with your insurers on behalf.

Your Loss Assessor works for you, to acheive the best outcome for you. They operate with clarity, confidentiality and transparency, and have many years experience in the restoration trade.

Our years of experience and knowledge in the restoration trade, and time spent negotiating on behalf of our clients, is there at your service.


Damage Limitation

Checking for any structural damage that may have occurred and assessing your needs we will first make your property safe and secure.

Claims Surveyor

Our LOSS ASSESSOR will visit your property and survey the damage, making an itemised list of all the repairs that are required supported by photographic evidence. He will then liaise with your insurance company on your behalf. Remember, our LOSS ASSESSOR works for you and represents your interests to the insurers

Insurance Loss Assessors

After our LOSS ASSESSOR has contacted your insurance company they will produce an itemised schedule for your repairs to be carried out. They’ll submit all paperwork and documentation to the insurer. Liaising with their claims managers and chartered loss adjusters ON YOUR BEHALF.

Repairs and Restoration

We’ll carry out the repairs with absolute minimal disruption – that is ALWAYS our promise to you – to bring your property back to it’s original condition in a safe and timely manner, liasing with you at every point.

Insurance Company

Once the repair work is completed to your satisfaction, we will inform your insurance company who will then settle your claim. We will keep you informed during every step with complete transparency and with YOUR interests in mind.

Have you suffered property damage?

Acting Quickly can reduce the damage to your home.

We know that when you need our services that you’ll be stressed and upset. Let us reduce the stress by dealing with your insurance claim and and organising your repairs for you. All you have to do is ring us and we take care of the rest.

With over 30 years of experience in the building trade. We employ only the best plumbers, electricians, plasterers and builders, ensuring your property is restored to back pre-damaged conditions.

Property Restoration and Repairs

Liverpool and Cheshire